Neilsen helped a mission organization that flew doctors into Madagascar to provide cleft care, but he knew local doctors were as capable as those flying in.
Nurse Celeste always tried to avoid working with the babies with clefts in her neonatal ward because she felt unable to meet their needs. Then her son was born with a cleft.
Saraswati's parents tried everything to feed their baby, but no matter what they tried, the milk still spilled out her cleft. She constantly screamed with hunger, and they didn't know how she'd make it. Then a friend told them about Smile Train.