Careers
Change The World With Us One Smile At A Time
Susannah Schaefer, President and Chief Executive Officer
“Unparalleled impact requires extraordinary people. Our dedicated team members are the heart and soul of Smile Train, and their passion, commitment, and stories inspire us every day. On this page, you will find testimonials from our incredible staff, sharing their personal experiences and reasons why working at Smile Train is so much more than a job. If you’re inspired, we'd love for you to join our global family and help us change the world one smile at a time.”
Testimonials
Wendell Thomas, Vice President, Information Systems and Technology
“Working at Smile Train has been so gratifying. The collaboration and dedication to innovation have enabled us to make a real difference in children's lives around the globe. If you want to be a part of a team that values creativity, growth, and impact, you belong at Smile Train.”
Sara Horne, Director, Global Speech and Hearing Programs
“I love that Smile Train is a patient-centered organization that puts our cleft-affected patients and families first. It is extremely rewarding to be a part of such impactful work, and to do that work alongside experts who genuinely care about bettering the world around us.”
Iva Ballou, Community Development Manager
“Working at Smile Train has been an inspiring journey where I’ve witnessed firsthand the transformative power of our work. The supportive and passionate community here makes every day fulfilling, and I’m proud to be part of such a meaningful organization. Together, we’re changing lives and creating smiles around the world.”
Thank you for your interest in employment opportunities with Smile Train. Smile Train is a 501(c)(3) organization based in New York City with a sustainable approach to a single, solvable problem: cleft lip and palate. Active employment opportunities are listed below.
If you do not see an opportunity that aligns with your professional interests, please consider submitting a general application.
Testimonials
Ubah Elmi, Manager, Production Quality Assurance
“I am proud to be part of one of the most dedicated organizations and appreciate the work-life balance created here. I am fortunate to work alongside incredible, hardworking colleagues and enjoy opportunities to connect during meetings, coffee chats, and on Slack.”
ABM Mobasher Hossain, Program Director, Bangladesh
“I am a happy member of Smile Train’s family because I am serving cleft-affected children every day. This responsibility has boosted my family, friends, and community’s respect towards me. In fact, my friends once surprised me by honoringmy commitment to cleft care service, which is very inspiring.”
Albert Poon, Drupal, Backend Web Developer
“Working at Smile Train isn't just a job — it's a joyride of purpose and impact! Every day, I get to be part of a team that not only supports my professional growth but also uplifts communities globally. Joining Smile Train isn't just about a career; it's about making a meaningful splash in the world while having a blast doing it with a big smile.”
Troy Reinhart, Senior Vice President, Community and Ambassador Development
“Working for Smile Train for the past 23 years has been a profoundly rewarding experience. Every day, I am privileged to contribute to an organization that is dedicated to changing lives and bringing smiles to children around the world. In my role, I love working directly with our community of supporters, goodwill ambassadors, and the global cleft community. The friendships I have made are priceless.”
Emily Manjeru, Manager, PR and Communications, Africa
"I found my ‘Why’ when someone opened the door and gave me a spark. I am truly inspired and equally challenged by how committed everyone is to their role at Smile Train. As the lead in Communications for Africa, my spark or my big 'Why' comes from seeing families conquer the balancing tears of self-doubt and societal stigma, wiping them away with courage to see the next day. My heart wells up with determination to celebrate the unsung heroes in our cleft community. Thank you Smile Train for helping me find my purpose."
Jodi Schwarzer, Director Strategic Partnerships
“In my role at Smile Train, I manage relationships and activations with our largest corporate partners, collaborating across international teams. After more than 20 years of experience in the environmental, education, and youth leadership sectors, transitioning to Smile Train has deepened my understanding of comprehensive cleft care, which has helped me to align our efforts with the priorities of our corporate partners. Our Smile Train culture values empathy, expertise, and impact, making it fulfilling to contribute and grow professionally. Corporate partnerships are vital for us, offering financial support, visibility, infrastructure, and innovative ideas, amplifying our impact. I'm truly honored and proud to be part of Smile Train’s community! It's more than just a job - it's a privilege to be part of an organization dedicated to transforming lives and spreading joy.”