The People Behind Smile Train

Susannah Schaefer
Executive Vice Chair and Chief Executive Officer

Susannah joined Smile Train in February 2013, after serving as a member of the organization’s Board for over 10 years.

Full Bio
Mohamed Fakhreldin Attia Hassan
Chief Programs Officer

Mohamed joined Smile Train in 2012 and is the Chief Programs Officer overseeing all aspects of global program development and implementation. He also focuses his time and efforts to build awareness about cleft and Smile Train around the world.

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Troy Reinhart
Senior Vice President, Development

Troy joined Smile Train in 2001 and currently serves as Senior Vice President of Development. He oversees the organization’s relationships with Smile Train’s supporters in the United States, United Kingdom, Germany and Smile Train’s Goodwill Ambassadors.

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Dr. Shell Xue
Senior Vice President and Regional Director, North Asia

Dr. Shell Xue joined Smile Train as Chief Project Officer for China in 2006 and currently serves as Senior Vice President and Regional Director for the North Asia region.

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Bill Horan
Senior Vice President, Operations

Bill joined Smile Train in August of 2012 and oversees Smile Train’s worldwide operational activities, including planned giving.

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Shari Mason
Vice President, Communications

Shari joined Smile Train’s team in November 2005 and is currently the Vice President of Communications. She is responsible for Smile Train’s brand identity and messaging and oversees the organization’s global PR initiatives, social media efforts, and content curation.

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Mamta Carroll
Vice President and Regional Director, South Asia

Mamta joined Smile Train in 2006 managing the largest program area in India and is currently the Vice President and Regional Director for South Asia.

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Dr. Ashish Sabharwal
Vice President and Regional Director, Southeast Asia

Dr. Ashish Sabharwal joined Smile Train in 2006 and steered Smile Train’s programs in North, West and Central India to record more than 100% growth in the most resource deprived areas of the country.

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Pamela Sheeran
Vice President, Comprehensive Cleft Care

Pamela joined Smile Train in 2007 and is currently overseeing Smile Train’s global efforts to provide comprehensive cleft care to Smile Train patients. 

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Dr. Esther Nyambura Njoroge
Vice President and Regional Director, Africa

Dr. Esther Joined Smile Train in 2008 as a volunteer and has worked her way up the ranks to Regional Director for Africa. During her tenure the programs have grown in number and scale, increasing access to cleft care in the poorest of poor communities.

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Mackinnon Engen
Vice President, Program Development

Mackinnon joined Smile Train in 2010 and serves as Vice President of Program Development, helping to develop and strengthen Smile Train’s programs around the world to reach more children in need of cleft care.

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Elyse Taub
Vice President, Marketing

Elyse joined Smile Train's team in May 2011 and currently serves as Vice President, Marketing overseeing marketing strategy and implementation, for both offline and digital initiatives, and the organization's database systems across global markets including the United States, United Kingdom and Germany.

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Beatriz Gonzalez
Vice President, Finance

Beatriz joined Smile Train in 2011 and currently serves as Vice President, Finance. She manages the organization’s Finance and Accounting department and works closely with the Fundraising and Grant Management departments.

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Erin Stieber
Vice President, Strategy and Evaluation

Erin joined Smile Train in 2013 and serves as Vice President, Strategy and Evaluation.  She has more than eight years of experience working with cleft lip and palate surgical programs around the world and oversees Smile Train’s medical programs and innovative projects in education, training and comprehensive care. 

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Shannon Lambert
Regional Director, Americas

Shannon joined Smile Train in 2013 and currently serves as the Regional Director of the Americas, overseeing the organization’s work in Central and South America, as well as programs in Mexico, the Caribbean, and the United States.

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Rich Confrey
Senior Director, U.S. Development

Rich joined Smile Train in December 2013 and is a Senior Director of the United States Development team. He works with individuals, family foundations, and corporations to assist donors in realizing their philanthropic goals.

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Masha Feiguinova
Senior Director, Corporate Partnerships

Masha joined Smile Train’s team in July 2014 and serves as Senior Director of Corporate Partnerships. Strong partnerships with corporations are essential to helping Smile Train fulfill its mission and perform one surgery every five minutes.

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The Board Of Directors

Charles B. Wang, Founder and Chairman, Smile Train

Susannah Schaefer, Executive Vice Chair and Chief Executive Officer, Smile Train

Robert T. Bell, Finance Chair, Charles B. Wang Community Health Center, Inc.

Michael J. Dowling, President and Chief Executive Officer, Northwell Health

Ed Goren, Founder and Chief Executive Officer, Goren Media Group

Arthur J. McCarthy, Alternate Governor, New York Islanders

Roy E. Reichbach, President and Chief Executive Officer, NeuLion, Inc.

Richard A. Ruderman, President and CEO, Krieger Ruderman & Co., LLC

The Medical Advisory Board: Commitment To Patient Safety

The World's Most Respected Cleft Medical Professionals. The Smile Train Medical Advisory Board is comprised of the best and the brightest cleft experts in the world, from maxillofacial surgeons to anesthesiologists to speech pathologists. Led by world-renowned cleft surgeon, Dr. Larry Hollier, Jr., M.D. (Professor of Plastic Surgery, Baylor College of Medicine, and Chief, Plastic Surgery Service, Texas Children’s Hospital) this board sets the standards for safety and quality for every Smile Train partner and program.

Larry Hollier Jr., MD, FACS

Professor of Plastic Surgery
Baylor College of Medicine
Texas Children’s Hospital

Ian Jackson, MD, DSc(Hon)FRCS, FACS, FRACS(Hon)

Chairman Emeritus
Emeritus Craniofacial Surgeon
Ian Jackson Craniofacial and Cleft Palate Clinic
Beaumont Health System

Shi Bing, MD

Vice President
West China Stomatology Hospital of Sichuan University

Philip Kuo-Ting Chen, MD

Director, Craniofacial Center
Taipei Medical University Hospital

Alvaro Figueroa, DDS, MS

Rush Craniofacial Center
Rush University Medical Center

Eric Hubli, MD, FACS, FAAP, FICS

Medical Director of Craniofacial and Cleft Services
Cook Children's Medical Center

Ethylin Wang Jabs, MD

Vice Chairman
Department of Genetics and Genome Sciences
Mount Sinai Medical Center

E. Heidi Jerome, MD

Associate Professor of Anesthesiology and Pediatrics
Department of Anesthesia
Columbia Presbyterian Medical Center

Randy Sherman, MD, FACS

Director, Division of Plastic Surgery
Vice Chair, Plastic Surgery in the Department of Surgery

S. Anthony Wolfe, MD

Chief of Plastic Surgery
Miami Children's Hospital

Karoon Agrawal, MD

Department of Burns, Plastic & Maxillofacial Surgery
Safdarjung Hospital & VMMC

Faye Evans, MD

Senior Associate in Perioperative Anesthesia
Boston Children’s Hospital
Assistant Professor in Anaesthesia
Harvard Medical School

Richard Hopper, MD

Division Chief for Craniofacial and Plastic Surgery; Surgical Director Craniofacial Center
Seattle Children’s Hospital
Professor in Surgery
University of Washington

Smile Train Cleft Community Advisory Council (CCAC)

The CCAC helps advance the organization's marketing goals by serving in an advisory role. The insights provided by this group help inform the organization's communications activities.​

Julia Ade

Chelsea Baratto

Ashley Barbour

Melinda Bly

Kristen Brazee

Alyson Ferguson

Maria Fowlks

Samantha Hilton

Lorraine O'Hehir

Rebecca Rose

Patricia Simon

Cris Solano

Tina Sperry

Amanda Terrazas

Danielle Zierer​

US Staff

Janet Blackwood, Senior Director, Grants Management

Adina Lescher, Director, Community Fundraising

Justin Twardy, Director, Administration and Human Resources

Priya Desai, Director, Strategy and Evaluation

Kim Strauss, Director, Donor Database

Emily Zoller, Senior Manager, Grants Management

Caitlin Roarke, Senior Manager, Community Fundraising

Ewa Rumprecht, Director, Technology Projects

Jacob Chavira, Central Region Development Manager

Deb Silver, Senior Manager, Special Events

Phillip Johnson, Creative Director

Kevin Scally, Director, Digital Marketing

Taina Miranda, Director, Finance

Amanda Flowers, Northeast Region Development Manager

David Riordan, Southeast Region Development Director

Sarah Castro, Director, Team EMPOWER

Justin McCarthy, Western Region Development Director

Joel Alcala, Senior Manager, Digital Marketing

Jasmine Wang, Manager, Communications

Ellyn Harris, Central Region Development Director

Brandon Lawson, Manager, Marketing Content

Kristina Kelkenberg, Senior Associate, Team EMPOWER

Robert Casey, Senior Associate, Digital Marketing

Nijha Diggs, Director, PR

Patrick McCarthy, Graphic Designer

Charlotte Schallenberg, Associate, Donor Database

Emily McAuliffe, Senior Manager, Direct Marketing

Michelle Sun, Accountant

Jessica Lelling, Accountant

Michael Horowitz, Senior Manager, Digital Fundraising

Ryan Puglia, Accountant

Ewa D'Silva, Manager, Evaluation

Henry Yeager, Associate, Video Production

Bryan Klipsch, Manager, Community Fundraising

Jake Tolan, Manager, Direct Marketing

Juan Mendoza, Manager, Accounting

Julie Bengis, Associate, Team EMPOWER

Karen DiBartolomeo, Manager, Finance

Jacqueline Baca, Southeast Region Development Manager

Merritt Rinard, Western Region Development Manager

Ashley Ochs, In-House Counsel

Nicole Gerberg, Long Island Development Manager

Jennifer Hodnett, Associate, Operations

Ikiah McGowan, Manager, Community Fundraising

Hailey Melville, Associate, Front End Web Development

UK Staff

Ian Vallance, Director, Fundraising UK

Sarah Curtis, Manager, Direct Marketing UK

Maria Dumitrescu, Manager, Development UK

Nooranna Sikder, Manager, Corporate Partnerships UK

Jonathan Roberts, Manager, Community and Events Fundraising UK

Germany Staff

Kerstin Diegel, Director, Development Germany

North Asia Staff

Robert He, Program Director, China

Grace Ma, Office Secretary

Africa Staff

Nkeiruka Obi, Program Director, West and Central Africa

Jane Ngige, Program Director, East Africa

Victoria Awazie, Program Assistant, West Africa

Violet Taku Tanyi Mbiaynor, Program Assistant, Central Africa

Sesnie Zemichael, Program Manager, East Africa

Yvonne Kavuo, Program Manager, DR Congo

Dr. Jaime Alves Gomes, Program Assistant, Angola and Mozambique

Joseph Kariuki, Program Assistant, Africa

Nicole Bouba, Program Manager, West Africa

Sibusisiwe Yona, Program Manager, Southern Africa

Southeast Asia Staff

Dzung T. Nguyen, Country Director, Vietnam

Kimmy Coseteng-Flaviano, Country Director, Philippines

Deasy Larasati, Country Manager, Indonesia

Ruth Advencya Monalisa, Program Manager, Indonesia

Aji Suryanto, Program Manager, Indonesia

Dr. Zin Ko Aung, Program Manager, Myanmar

Tess Fajardo, Manager, Administration, Philippines

South Asia Staff

Renu Mehta, Director, Strategic Partnerships, India

Leela Imam, Program Director, India

Anjali Katoch, Director, Communications and Business Development, India

Mohammad Mostafizur Rahman, Country Manager, Bangladesh

Neeraj Bali, Director, Communications and Fundraising, India

Sanjana Sikri, Program Manager, India

Sheila Koyyana, Program Manager, India

Ravi Kumar, Manager, Finance, Accounts, and Administration, India

Americas Staff

Mónica Domínguez, Area Director, Central America & Caribbean

Mariane Manfredini Goes, Area Director, South America

Dianne Erquiaga, Program Director, South America

Andrea Anaya, Program Manager, Mexico

Camila Ferreira, Program Assistant, Brazil

Middle East & North Africa Staff

Afaf Maki, Office Manager, MENA