The People Behind Smile Train

Susannah Schaefer
Executive Vice Chair and Chief Executive Officer

Susannah joined the management team of Smile Train in February 2013, after being a member of the Smile Train Board of Directors since 2003.

Mohamed Fakhreldin Attia Hassan
Chief Programs Officer

Mohamed joined Smile Train in 2012 and is the Chief Programs Officer overseeing all aspects of global program development and implementation. He also focuses his time and efforts to build awareness about cleft and Smile Train around the world.

Troy Reinhart
Vice President, Development

Troy joined Smile Train in 2001 and currently serves as Vice President of Development. He manages the organization’s relationships with Smile Train’s supporters. He is also responsible for working with Smile Train’s Goodwill Ambassadors.

Shari Mason
Vice President, Marketing Communications

Shari joined Smile Train’s team in November 2005 and is currently the Vice President of Marketing Communications. She is responsible for Smile Train’s brand identity and messaging and oversees all aspects of the organization’s global PR initiatives, social media efforts, and content curation.

Dr. Shell Xue
Senior Vice President and Regional Director, North Asia

Dr. Shell Xue joined Smile Train as Chief Project Officer for China in 2006 and currently serves as Senior Vice President and Regional Director for the North Asia region.

Mamta Carroll
Vice President and Regional Director, South Asia

Mamta joined Smile Train in 2006 managing the largest program area in India and is currently the Vice President and Regional Director for South Asia.

Dr. Ashish Sabharwal
Vice President and Regional Director, Southeast Asia

Dr. Ashish Sabharwal joined Smile Train in 2006 and steered Smile Train’s programs in North, West and Central India to record more than 100% growth in the most resource deprived areas of the country.

Pamela Sheeran
Vice President, Comprehensive Cleft Care

Pamela joined Smile Train in 2007 and is currently overseeing Smile Train’s global efforts to provide comprehensive cleft care to Smile Train patients. 

Dr. Esther Nyambura Njoroge
Vice President and Regional Director, Africa

Dr. Esther Joined Smile Train in 2008 as a volunteer and has worked her way up the ranks to Regional Director for Africa. During her tenure the programs have grown in number and scale, increasing access to cleft care in the poorest of poor communities.

Mackinnon Engen
Vice President, Programs

Mackinnon joined Smile Train in 2010 and serves as Vice President of Programs, helping to develop and strengthen Smile Train’s programs around the world to reach more children in need of cleft care.

Elyse Taub
Vice President, Direct Marketing

Elyse joined Smile Train’s team in May 2011 and leads the direct marketing strategy and implementation, overseeing the offline and digital initiatives across global markets.

Beatriz Gonzalez Day
Vice President, Finance

Beatriz joined Smile Train in 2011 and currently serves as Vice President, Finance. She manages the organization’s Finance and Accounting department and works closely with the Fundraising and Grant Management departments.

Bill Horan
Vice President, Principal and Planned Giving

Bill joined Smile Train in August of 2012 and is responsible for principal and planned giving, encouraging impact giving from Smile Train’s top benefactors and trust and estate giving from the organization’s most committed donors.

Rich Confrey
Senior Director, Development

Rich joined Smile Train in December 2013 and is the Senior Director of the Development team. He works with individuals, family foundations and corporations to assist donors in realizing their philanthropic goals.

Erin Stieber
Vice President, Strategic Partnerships

Erin joined Smile Train in 2013 and serves as Vice President, Strategic Partnerships.  She has more than eight years of experience working with cleft lip and palate surgical programs around the world and oversees Smile Train’s medical programs and innovative projects in education, training and comprehensive care. 

Masha Feiguinova
Senior Director, Corporate Partnerships

Masha joined Smile Train’s team in July 2014 and serves as Senior Director of Corporate Partnerships. Strong partnerships with corporations are essential to helping Smile Train fulfill its mission and perform one surgery every five minutes.