The People Behind Smile Train

Susannah Schaefer

Susannah Schaefer

Executive Vice Chair and Chief Executive Officer

Susannah joined the management team of Smile Train in February 2013, after being a member of the Smile Train Board of Directors since 2003. She oversees the charity’s mission and day-to-day operations after almost twenty years in operational roles, bringing a vast network and experiences to the team.


Satish Kalra thumb

Satish Kalra

Chief Programs Officer

Satish joined Smile Train in 2000 and is currently the Chief Programs Officer, overseeing all aspects of program development and implementation. Prior to taking on this position in 2011, Satish spent 11 years as Smile Train’s Regional Director for South Asia. Under his leadership, Smile Train’s programs grew to more than 160 partner hospitals in India, Bangladesh, Nepal and Sri Lanka, performing over 300,000 free cleft reconstructive surgeries on children in South Asia who would otherwise never have been able to afford them.


Dr Shell Xue thumb

Dr. Shell Xue

Senior Vice President and Regional Director, North Asia

On September 1, 2006, Dr. Shell Xue joined Smile Train as Chief Project Officer for China. She has used her coaching, resources development, and leadership skills to grow Smile Train’s partner hospitals from 143 to 397 in China. Smile Train’s cleft repair surgeries in China now average 30,000 children annually, 120 per working day, and a total of over 220,000 free cleft lip and or palate reconstructive surgeries have been provided in China over the past 11 years.


Mackinnon Webster

Mackinnon Engen

Vice President, Strategic Partnerships and Program Development

Mackinnon joined Smile Train in 2010 and serves as Vice President of Strategic Partnerships and Program Development, after serving as Humanitarian Affairs Officer with the United Nations Central Emergency Response Fund—a $450 million pooled humanitarian response mechanism.


Mohamed Fakhreldin

Mohamed Fakhreldin Attia Hassan

Vice President and Regional Director, MENA

Mohamed joined Smile Train in 2012 after more than 22 years in different sales, marketing and general management functions. He has worked on numerous projects throughout the Middle East region where he gained extensive experience with global multinational companies, namely Roche Consumer Health.


Dr. Githinji Gitahi

Dr. Githinji Gitahi

Vice President and Regional Director, Africa

Dr. Githinji joined Smile Train as Regional Director for East Africa in March of 2008, after spending more than 10 years in the medical, pharmaceutical and media industries. In 2010, he was promoted to Regional Director for Africa. Under Dr. Githinji’s leadership, Africa has increased the number of surgeries performed from under 2,000 a year in 2007 to over 10,000 a year in 2012.


William Horan Vice President Development

William Horan

Vice President, Development

Bill joined Smile Train in August of 2012 and is responsible for major individual and planned giving, and corporate and foundation outreach and partnerships. He works closely with a team of three fundraising professionals in the US and UK.


Troy Reinhart Vice President Donor and Community Relations

Troy Reinhart

Vice President, Donor and Community Relations

Troy joined Smile Train in 2001 and currently serves as Vice President of Donor and Community Relations. He manages the organization’s relationships with over 2.5 million donors who support Smile Train. He is also responsible for all community fundraising events and for managing the processing and telemarketing centers.


Pamela Sheeran

Pamela Sheeran

Vice President and Regional Director, Americas

Pamela joined Smile Train in 2007 and currently serves as Vice President and Regional Director for Smile Train’s programs throughout the Caribbean and Americas. She manages the organization’s relationships with almost 100 local hospitals and foundations across this diverse region, spanning more than 17 countries with active programs.


The Board of Directors

Charles B. Wang, Founder and Chairman, Smile Train
Susannah Schaefer, Executive Vice Chair and Chief Executive Officer, Smile Train
Robert T. Bell, Executive Director, Charles B. Wang International Foundation
Michael J. Dowling, President and Chief Executive Officer, North Shore – LIJ Health System
William Fox, Chief Operating Officer, Brambleton Group, LLC
Ed Goren, Founder and Chief Executive Officer, Goren Media Group
Arthur J. McCarthy, Chief Financial Officer, NeuLion, Inc.
Roy E. Reichbach, General Counsel, NeuLion, Inc.
Richard A. Ruderman, President and CEO, Krieger Ruderman & Co., LLC
Robert K. Smits, Executive Vice President General Counsel, LF USA
Donald J. Trump Jr., EVP of Development and Acquisitions, The Trump Organization


The Medical Advisory Board: Commitment To Patient Safety

The World's Most Respected Cleft Medical Professionals. The Smile Train Medical Advisory Board is comprised of the best and the brightest cleft experts in the world, from maxillofacial surgeons to anesthesiologists to speech pathologists. Led by world-renowned cleft surgeon, Dr. Ian T. Jackson, M.D. Program Director, Department of Medical Education, Providence Hospital, this board sets the standards for safety and quality for every Smile Train partner and program.

Ian Jackson, MD, DSc(Hon)FRCS, FACS, FRACS(Hon)
Emeritus Craniofacial Surgeon
Ian Jackson Craniofacial and Cleft Palate Clinic
Beaumont Health System

Dr. H.S. Adenwalla, MS
Head of the Department of Charles Pinto Centre for Cleft Lip and Palate
Jubilee Mission Medical College and Research Institute

Dr. Shi Bing
Vice President
West China Stomatology Hospital of Sichuan University

Philip Kuo-Ting Chen, MD
Director, Craniofacial Center
Chang Gung Memorial Hospital

Alvaro Figueroa, DDS, MS
Co-Director
Rush Craniofacial Center
Rush University Medical Center

Dr. Arun Gosain MD, FACS
Chief, Division of Plastic Surgery
Lurie Children’s Hospital
Northwestern University

Larry Hollier Jr., MD, FACS
Professor of Plastic Surgery
Baylor College of Medicine
Texas Children’s Hospital

Eric Hubli, MD, FACS, FAAP, FICS
Medical Director of Craniofacial and Cleft Services
Cook Children's Medical Center

Ethylin Wang Jabs, MD
Vice Chairman
Department of Genetics and Genome Sciences
Mount Sinai Medical Center

E. Heidi Jerome, MD
Associate Professor of Anesthesiology and Pediatrics
Department of Anesthesia
Columbia Presbyterian Medical Center

Jan Lilja, MD, DDS, Ph.D.
Department of Plastic Surgery
Sahlgrenska University Hospital

S. Anthony Wolfe, MD
Chief of Plastic Surgery
Miami Children's Hospital


Smile Train Staff

Lindsay Albala, Associate, Community Relations
Janet Blackwood, Director, Grants Management
Jessica Burden, Associate, Community Relations
Jacob Chavira, Special Projects and Assistant to the CEO
Amerjit Chohan, Director, Fundraising UK
Daniel Coleman, Manager, Donor Engagement UK
Richard Confrey, Director, Major Gifts
Leonardo Cysne, Accountant
Emily Dakin, Associate, Grants Management
Priya Desai, Director, Medical Programs
Masha Feiguinova, Senior Director, Corporate Partnerships
Amanda Flowers, Associate, Development
Beatriz Gonzalez Day, Controller
Jessica Gutierrez, Associate, Direct Marketing
Michael Hackney, Associate, Digital Marketing
Amy Harris, Assistant, Donor Development UK
Phillip Johnson, Graphic Designer
Samantha Johnston, Associate, Development
Shannon Lambert, Director, Program Development
Shari Mason, Director, Integrated Marketing
Taina Miranda, Manager, Accounting
Josh Mizell, Assistant Comptroller
Nikki Morin, Associate, Direct Marketing
Maryan Newbury, Manager, Grants Database
Caitlin Roarke, Associate, Community Relations
Ewa Rumprecht, Manager, IT
Kevin Scally, Senior Manager, Integrated Marketing
Zachary Shuster, Manager, Medical Programs
Deb Silver, Associate, Donor Relations
Erin Stieber, Senior Director, Strategic Partnerships
Kim Strauss, Manager, Donor Database
Elyse Taub, Director, Direct Marketing
Justin Twardy, Manager, Office Administration and Human Resources
Amber Webb, Manager, Integrated Marketing
Adina Wexelberg-Clouser, Manager, Community Relations
Shenshen Zhao, Accountant


North Asia Program

Elvis Chen, Program Director, China
Robert He, Program Director, China
Monica Meng, Manager, Beijing Office
Grace Ma, Administrative Assistant


Africa Program

Dr. Esther Nyambura Njoroge, Program Manager, East Africa
Nkeiruka Obi , Program Manager, West Africa
Jane Ngige, Administrative Assistant
Victoria Awazie, Program Assistant, West Africa
Violet Taku Tanyi Mbiaynor, Program Assistant, Cameroon
Honorine Namukara, Program Assistant, Rwanda


South East Asia Program

Dr. Ashish Sabharwal, Regional Director, South East Asia
Kimmy Coseteng-Flaviano, Country Manager, Philippines
Dzung T. Nguyen, Country Manager, Vietnam
Simon Lumban Tobing, Country Manager, Indonesia
Deasy Lasarati, Program Manager, Indonesia
Ruth Advencya Monalisa, Program Manager, Indonesia
Aji Suryanto, Program Manager, Indonesia


South Asia Program

Mamtaa Carrol, Regional Director, South Asia
Renu Mehta, Country Director, India
Leela Imam, Program Director, India
Dr. Gaurav Kumar, Program Director, India
Mohammad Mostafizur Rahman, Country Manager, Bangladesh


Latin America Program

Monica Dominguez , Program Manager, Mexico
Mariane Goes, Program Manager, Brazil