The People Behind Smile Train
Susannah Schaefer
Executive Vice Chair and Chief Executive Officer
Susannah joined the management team of Smile Train in February 2013, after being a member of the Smile Train Board of Directors since 2003. She oversees the charity’s mission and day-to-day operations after almost twenty years in operational roles, bringing a vast network and experiences to the team.
Satish Kalra
Chief Programs Officer
Satish joined Smile Train in 2000 and is currently the Chief Programs Officer, overseeing all aspects of program development and implementation. Prior to taking on this position in 2011, Satish spent 11 years as Smile Train’s Regional Director for South Asia. Under his leadership, Smile Train’s programs grew to more than 160 partner hospitals in India, Bangladesh, Nepal and Sri Lanka, performing over 300,000 free cleft reconstructive surgeries on children in South Asia who would otherwise never have been able to afford them.
Robert Toth
Chief Operating Officer
Bob joined Smile Train in 2011 as Chief Operating Officer, after nearly 20 years at Computer Associates in senior management positions in operations, business development, and general management in the United States and internationally. While at Computer Associates, he was responsible for developing and implementing sales programs that generated revenues with a market value in excess of US $1 billion.
Dr. Shell Xue
Senior Vice President and Regional Director, China and SE Asia
On September 1, 2006, Dr. Shell Xue joined Smile Train as Chief Project Officer for China. She has used her coaching, resources development, and leadership skills to grow Smile Train’s partner hospitals from 143 to 397 in China. Smile Train’s cleft repair surgeries in China now average 30,000 children annually, 120 per working day, and a total of over 220,000 free cleft lip and or palate reconstructive surgeries have been provided in China over the past 11 years.
Mohamed Fakhreldin Attia Hassan
Regional Director, Middle East and North Africa
Mohamed joined Smile Train in 2012 after more than 22 years in different sales, marketing and general management functions. He has worked on numerous projects throughout the Middle East region where he gained extensive experience with global multinational companies, namely Roche Consumer Health.
Dr. Githinji Gitahi
Regional Director, Africa
Dr. Githinji joined Smile Train as Regional Director for East Africa in March of 2008, after spending more than 10 years in the medical, pharmaceutical and media industries. In 2010, he was promoted to Regional Director for Africa. Under Dr. Githinji’s leadership, Africa has increased the number of surgeries performed from under 2,000 a year in 2007 to over 10,000 a year in 2012.
Pamela Sheeran
Vice President and Regional Director, Americas
Pamela joined Smile Train in 2007 and currently services as Vice President and Regional Director for Smile Train’s programs throughout the Caribbean and Americas. She manages the organization’s relationships with almost 100 local hospitals and foundations across this diverse region, spanning more than 17 countries with active programs.
Mackinnon Webster
Vice President of Strategic Partnerships and Program Development
Mackinnon joined Smile Train in 2010 and serves as Vice President of Strategic Partnerships and Program Development, after serving as Humanitarian Affairs Officer with the United Nations Central Emergency Response Fund—a $450 million pooled humanitarian response mechanism.
The Board of Directors
Charles B. Wang, Co-Founder and Chairman, Smile Train
Susannah Schaefer, Executive Vice Chair and Chief Executive Officer, Smile Train
Robert T. Bell, Executive Director, Charles B. Wang International Foundation
Michael J. Dowling, President and Chief Executive Officer, North Shore – LIJ Health System
Ed Goren, Founder and Chief Executive Officer, Goren Media Group
Arthur J. McCarthy, Chief Financial Officer, Neulion
Roy E. Reichbach, General Counsel, Neulion
Richard A. Ruderman, President and CEO, Krieger Ruderman &Co., LLC
Robert K. Smits, Executive Vice President General Counsel, LF USA
The Medical Advisory Board: Commitment To Patient Safety
The World's Most Respected Cleft Medical Professionals. The Smile Train Medical Advisory Board is comprised of the best and the brightest cleft experts in the world, from maxillofacial surgeons to anesthesiologists to speech pathologists. Led by world-renowned cleft surgeon, Dr. Ian T. Jackson, M.D.
Program Director, Department of Medical Education, Providence Hospital, this board sets the standards for safety and quality for every Smile Train partner and program.
Ian Jackson, MD, DSc(Hon)FRCS, FACS, FRACS(Hon)
Emeritus Craniofacial Surgeon
Ian Jackson Craniofacial and Cleft Palate Clinic
Beaumont Health System
Dr. H.S. Adenwalla, MS
Head of the Department of Charles Pinto Centre for Cleft Lip and Palate
Jubilee Mission Medical College and Research Institute
Dr. Shi Bing
Vice President
West China Stomatology Hospital of Sichuan University
Philip Kuo-Ting Chen, M.D.
Director, Craniofacial Center
Chang Gung Memorial Hospital
Alvaro Figueroa, DDS, MS
Co-Director
Rush Craniofacial Center
Rush University Medical Center
Dr. Arun Gosain MD, FACS
Chief, Division of Plastic Surgery
Lurie Children’s Hospital
Northwestern University
Larry Hollier, Jr., MD, FACS
Professor of Plastic Surgery
Baylor College of Medicine
Texas Children’s Hospital
Eric Hubli, MD, FACS, FAAP, FICS
Medical Director of Craniofacial and Cleft Services
Cook Children's Medical Center
Ethylin Wang Jabs, MD
Vice Chairman
Department of Genetics and Genome Sciences
Mount Sinai Medical Center
E. Heidi Jerome, M.D.
Associate Professor of Anesthesiology and Pediatrics
Department of Anesthesia
Columbia Presbyterian Medical Center
Jan Lilja, M.D., D.D.S., Ph.D.
Department of Plastic Surgery
Sahlgrenska University Hospital
M. Samuel Noordhoff, MD, FACS
Supt. Emeritus & Chief of Plastic Surgery
Noordhoff Craniofacial Foundation
S. Anthony Wolfe, M.D.
Chief of Plastic Surgery
Miami Children's Hospital
Smile Train Staff
Janet Blackwood, Program Director
Stephen Buron, Staff Accountant
Kimberly Cannaliato, Direct Marketing Manager
Daniel Coleman, Donor Engagement Manager, UK
Emily Dakin, Grants Management Assistant
Priya Desai, Medical Programs Manager
Gilbert K. Domfeh, Vice President, Finance
Nicole Federico, Community Fundraising Associate
Beatriz Gonzalez Day, Financial Controller
William Horan, Vice President, Development
Samantha Johnston, Development Associate
Shari Mason, Direct Marketing Manager
Carlos Melendez, Staff Accountant
Nicole Morin, Donor Engagement Associate
Maryan Newbury, Grants Database Manager
Jessica Passero, Donor Engagement Associate
Duncan Quirk, Digital Marketing Manager
Troy Reinhart, Director, Donor Engagement
Caitlin Roarke, Receptionist
Ewa Rumprecht, Project Manager
Zachary Shuster, Program Manager
Kim Strauss, Donor Database Manager
Elyse Taub, Direct Marketing Manager
Teerawat Touranont, Manager, Digital Marketing
Justin Twardy, Human Resources
Amber Webb, Program Manager
Adina Wexelberg-Clouser, Community Fundraising Manager
Shenshen Zhao, Staff Accountant
China Program
Elvis Chen, Program Director
Robert He, Program Director
Kevin Liu, Program Director
Monica Meng, Office Manager
Grace Ma, Administrative Assistant
Africa Program
Dr. Esther Nyambura Njoroge, Program Manager, East Africa
Nkeiruka Obi , Program Manager, West Africa
Jane Ngige, Administrative Assistant
Indonesia Program
Simon Lumban Tobing, Country Manager, Indonesia
Ruth Advencya Monalisa, Program Manager, Indonesia
Deasy Lasarati, Program Manager
South Asia Program
Mamtaa Carrol, Program Director, India
Dr. Mahbubul Hannan, Country Manager
Leela Imam, Program Director
Renu Mehta, Program Director, India
Dr. Ashish Sabharwal, Program Director, India
Latin America Program
Monica Dominguez , Country Manager, Mexico
Mariane Goes, Country Manager, Brazil
Middle East & North Africa
Salma Naguib Taha El Serougy, Administrative Assistant, Egypt
Mahmood Ahmad Tahir, Pakistan Country Advisor
Sabeen Saad, Administrative Assistant, Pakistan
Other Regions
Dzung T. Nguyen, Country Manager, Vietnam
Kimmy Coseteng-Flaviano, Country Manager, Philippines
Som Chunharas, Country Manager, Thailand, Lao PDR, Cambodia & Myanmar